Privacy Policy

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PRIVACY POLICY


We understand that the privacy and security of your personal information is very important. This policy sets out what we do with your information and what we do to keep it safe. It also explains where and how we collect your personal information, and your rights on personal information that we hold about you. This policy explains how we do this and tell you about your privacy rights and how the law protects you.
 

INTRODUCTION

This privacy notice applies to this site and other interactions (for example, when you create an account with the site, purchase or register for our products or services, register for our newsletter, register for updates, open a support ticket, when you contact us by email or phone or contact us through social media) that you may have with us. If you do not agree with the terms, do not access or Website or any other aspect of these sites.

If you have any questions about our privacy practices, please contact us using the support / contact us form on the Website. You can use the contact link on your online site or an email structedu@gmail.com to obtain contact information from the instructor and administrator site (s).

WHAT DATA WE COLLECT ABOUT YOU

Personal data means information capable of identifying individuals. This does not include the data anonymised. We may collect and process your personal data in a different way:

Data Communications that includes any communication you send to us whether it is through the contact form on our website, via email, text, social media messaging, social media postings or other communications that you send.

Customer data which includes data relating to the purchase of goods and / or services such as name, title, billing address, email address, shipping address, telephone number, contact details, details of the purchase and your card details.

User data that includes data about how you use our website and any online services together with the data that you post for publication on our website or through other online services. This may include products, content, files, programs, quizzes, surveys or other content that you upload to or create on the Website.

Technical data that include data on the use of our website and online services such as IP address, your login data, details about your browser, the length of visits to pages on our website, page views and navigation path, details about how many times you use our website, zoning time and other technology on the device you use to access our website. This data source is from our tracking analysis system.

Marketing data that includes data about your preferences to receive marketing from us and third parties and your preferences.

We may use Customer Data, User Data, Technical Data and Market Data to deliver relevant website content and advertising to you (including Facebook ads or other display advertising) and to measure or understand the effectiveness of ads we serve you.

ADDITIONAL INFORMATION COLLECTED

We can collect data about you by you provide data directly to us (eg, by filling out the form on our website or by sending an email). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please refer to our Cookies Policy for further details about this: Cookie Policy.

We can receive data from third parties such as analytics provider like Google, based outside India, ad networks like Facebook are based outside India, such as information providers like Google are based outside India, a provider of technical, such payments instamojo and Paypal and services delivery, such as the data brokers or aggregators.

We can also accept data from publicly available sources

SENSITIVE

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don't provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

HOW WE USE YOUR DATA

We will only use your personal data when legally permitted. The most common uses of your personal data are:

  • Where we need to perform the contract between us.
  • Where we need to process data in accordance with Customer's instructions.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

Generally, we do not rely on consent as a legal ground for processing your personal data, other than in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us using the contact us form on the Website or using the privacy settings in your profile.

PURPOSE AND PROCESSING FOR YOUR PERSONAL DATA

Set out below is a description of the ways we intend to use your personal data and the legal grounds on which we will process such data. We have also explained what our legitimate interests are where relevant.

We may process your personal data for more than one lawful ground, depending on the specific purpose for which we are using your data.

Communication Data : We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

Customer Data: We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

User Data:We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back- ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.

Technical Data: We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

Marketing Data: We process this data to enable you to partake in our promotions such as competitions, prize draws and free giveaways, to deliver relevant website content and advertisements to you and measure or understand the effectiveness of this advertising. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.

We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant website content and advertisements to you (including Facebook adverts or other display advertisements) and to measure or understand the effectiveness of the advertising we serve you. Our lawful ground for this processing is legitimate interests which is to grow our business. We may also use such data to send other marketing communications to you. Our lawful ground for this processing is either consent or legitimate interests (namely to grow our business).

MARKETING COMMUNICATIONS

Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). Under the Privacy and Electronic Communications Regulations(PECR), we may send you marketing communications from us if you made a purchase or asked for information from us about our goods or services or you agreed to receive marketing communications and in each case you have not opted out of receiving such communications since. Under these regulations, if you are a limited company, we may send you marketing emails without your consent. However you can still opt out of receiving marketing emails from us at any time. Before we share your personal data with any third party for their own marketing purposes we will get your express consent. You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by emailing us via the contact us form at any time. If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions, such as purchases, warranty registrations etc.

INTERNATIONAL TRANSFERS

We share your personal data within our group of companies which involves transferring your data outside India. Many of our third parties service providers are based outside India so their processing of your personal data will involve a transfer of data outside India

Whenever we transfer your personal data out of India, we do our best to ensure a similar degree of security of data by ensuring at least one of the following safeguards is implemented: If none of the above safeguards is available, we may request your explicit consent to the specific transfer. You will have the right to withdraw this consent at any time. Please email us at info@structedu.com if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

DATA SECURITY

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

DATA RETENTION

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorized use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements. For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for a few years after they stop being customers. In some circumstances we may anonymize your personal data for research or statistical purposes in which case we may use this information indefinitely without further notice to you

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:

  • Request access to your personal data.
  • Request correction of your personal data.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request transfer of your personal data.
  • Right to withdraw consent.

If you wish to exercise any of the rights set out above, please reach us via the contact us form on the Website. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within 10 days. Occasionally it may take us longer than 10 days if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

THIRD PARTY LINKS

We may include links to third-party websites, addons and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

AGE LIMITATIONS

By providing us with your data, you warrant to us that you are over 18 years of age.

HOW TO CONTACT US

You can contact us at any time if you have any questions about this Privacy Policy or our practices, or if you are seeking to exercise any of your statutory rights. You may contact us via the support/contact us form on the Website.

DATA PROTECTION AUTHORITY

If you are not happy with any aspect of how we collect and use your data, contact us by email on structedu@gmail.com so that we can try to resolve it for you. It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us via the support/contact us form OR update your profile in your account.